Business Administration Traineeship (Medical Reception)
91¹ÙÍø Us:
The Hummingbird Centre is a multi-disciplinary team of Psychologists, Clinical Psychologists, Accredited Mental Health Social Workers, Psychiatrists, Education Specialists and Administrative Support staff. We provide high-quality mental health care to adults, children, teenagers, couples, and families across Newcastle.
Our mission is to support and empower our team to offer the best mental health assessment, treatment, and training services to our clients and the wider community.
If you're ready to start your career in administration and make a positive impact, we would love to hear from you! The Hummingbird Centre is seeking a motivated, compassionate and responsible individual Ìýto join our administration team on a full-time basis in 2025. This is an excellent opportunity for someone eager to gain practical on-the-job experience while working towards a Certificate III in Business (Medical Administration) [BSB30120], whilst also making a difference in the local community by assisting people on their journey to improve their mental health.
Our goal is to help you develop skills in health care administration and customer service. In return we ask for dedication and loyalty Ìýas we support your grow within our friendly, inclusive team of mental health professionals and administration staff. We’ll also provide 3 hours per week to study your course online.
Duties & Responsibilities:
- Greeting clients warmly and providing confident and friendly customer service
- Scheduling and confirming appointments using practice management software
- Assisting with sending professional communications, including GP letters
- Documenting all correspondence
- Sending of GP letters and other professional communications
- Phoning newly referred clients to offer appointments and explain fees, matching them with the most suitable clinician for their needs
- Scanning, printing, and electronic filing
- Invoicing and taking EFTPoS payments
- Working across our clinics as needed in Broadmeadow, Newcastle West, and Warners Bay
91¹ÙÍø You:
- A positive and professional attitude towards learning and development
- Friendly and compassionate personality
- Punctuality and reliable
- Ability to multi-task and follow-up action items
- Computer literate (Microsoft Windows)
- Familiar with Microsoft Outlook, Excel, and Word
- Must be an Australian citizen or permanent resident
Benefits:
- Gain hands-on experience while earning a Certificate III in Business
- Friendly and supportive work environment
- Opportunity to transition into a permanent role upon completion
- Make a meaningful difference in the community by supporting mental health professionals
Apply Now: Click the Apply button and send us a copy of your resume along with a cover letter outlining your suitability for the role.
To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.
